Wednesday, May 12, 2010

When airlines are nice

Hmmm, I've been neglecting this blog already. Well, my excuses are 1) my fiance is back and 2) I've been busy.

My parents are away but my mom hasn't been feeling very well. My dad asked me to contact our travel agent (who is also our cousin) and try to arrange for an earlier flight back. Usually, one would have to pay for the fare difference and a change fee for switching flights but she happened to get an agent on the phone who was willing to let them do it without paying the fare difference, just the change fee - so instead of paying an extra $450 per ticket, it was only $50.

It's nice to know someone in the airline industry has a heart. My cousin is pretty awesome too!

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